DESIGN

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Desktop Design and Build
• Initial proof of concept
• Hardware-independent beta
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• Zero-touch data migration
• Zero-touch deployment

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Application Management
• Readiness assessment and
application compatibility
• Software packaging
• Testing and package
implementation

implementation
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Training and Communication
• Assessment
• Documentation/communication
• Scheduling
• Execution of communication/
learning plan

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Desktop and End User Migration
• Planning
• Staffing/day one services
• Quality assurance

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Help Desk and Ongoing Support
• Onsite floor support
• Ongoing local offsite support
• Extended long-term support and
managed services

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